Contact
Contact Mobility1
E-mail info@mobility1-europe.com. We answer by e-mail. Give the vehicle's Ref number, or your payment reference (it starts with EU), so we can find it at once.
What to write about
- Buyers
- A vehicle on the site, the check of your business details, an offer, a reservation, a payment or a refund. To start, open a business account.
- Dealers
- Your application, an inspection visit, your payout account, or a vehicle that is reserved. To start, see sell your vehicles.
- Your personal data
- A copy of your data, a correction, or deletion. Write from the e-mail address on your account. See the privacy notice.
- Manufacturers
- To have your logo taken off the site, write to us: we remove it within 48 hours.
Asked to pay a person? Report it
Mobility1 never asks you to pay a person, or to pay into an account given by phone, SMS or WhatsApp. You pay only Mobility1's own accounts, in the name of Abitech Worldwide Management Holding B.V., as your payment page shows (iDEAL or card on the page of Stripe, our payment provider, or Mobility1's bank account), and the dealer's business account that My desk shows, marked "checked by Mobility1".
If anyone asks you to pay elsewhere, do not pay. E-mail us at once with:
- the vehicle's Ref number;
- the number or account you were asked to pay into, and the name it shows;
- who asked you, and how: a call, SMS, WhatsApp or e-mail;
- a screenshot, if you have one.
If you have already paid, also ask your bank at once to stop the payment.